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Service
Unsere Firma Pre-sales
Our qualified sales engineers are the points of contact for customers and partners seeking information on all technical and economic matters. Our sales department also advise clients on how to conduct projects and optimise their business operations. Starting with conducting problem analysis and adaptation of our products in response to changing processes we are always standing by to offer you the benefit of our experience. Delivery times and available capacity are verified in advance. A visit to our website will provide you with 24-hour information on our standard programme. Queries relating to special orders are handled promptly and reliably.

Sales
Unsere FirmaIn the case of rolling orders we continually monitor our performance for quality and adherence to deadlines. Our short delivery times are a direct result of our smooth stock turnover and perfectly timed procurement and production processes. As well as manufacturing high-quality valves we take special pains to a documentation as the client has specified, thus ensuring that product and documentation can be delivered on time. We can create data sheets belonging to special designs or arrange document archiving on our headquarter. We are always available to answer any question that you may have at any time during the manufacturing process.

After-sales
Of course we provide support not only before we have delivered the order but afterwards too. We will happily give you a quote for replacement and we offer, in cooperation with our sales partners, a direct on-the-spot service. Customer complaints are dealt with immediately and we see such occurrences as a further opportunity for us to improve our service.
 
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